Introduction & Scope

Alagar School ("we", "us", "our") is committed to safeguarding personal information of students, parents, staff, and website visitors. This policy explains how we collect, use, disclose, and protect personal/sensitive data collected through our physical campus, website, or communications.

Definitions

• Personal Data: name, contact info, date of birth, etc.
• Sensitive Personal Data: medical history, Aadhaar numbers, biometrics, financial data, etc.,

Information We Collect

• Admission & Academic: student & parent/guardian names, addresses, DOB, academic records, extracurricular details, health info (medical history, immunizations).
• Website & Digital: IP address, device/browser type, cookies, usage data.
• Communications: phone calls, emails, SMS, WhatsApp messages.
• Optional Data: photos, event videos (only with explicit consent).

Purpose of Collection & Use

We collect data for:

• Admission, enrollment, academic administration
• Safety, medical emergency handling
• Fee processing and financial compliance
• Communication (announcements, newsletters, newsletters with explicit opt-in)
• Improving school services
• Research, reporting, statutory compliance (e.g., CBSE, government authorities)

Legal Basis & Consent

We process data based on:

Data Sharing

We may share personal data with:

• Affiliated bodies: CBSE, state education boards
• Third-party services: medical providers, IT systems, transport/security vendors
• Legal authorities: when legally required
• With consent: event photos/videos or analytics

We do not sell or lease personal data.

Data Storage & Security

• Data is stored securely on-premises and with trusted cloud providers.
• We implement reasonable technical and organizational safeguards (encryption, access controls, role-based access).
• All sensitive online transactions use SSL/TLS encryption.

Data Retention

• Academic/administrative records retained per government/CBSE norms.
• Other data deleted when no longer needed or on request, subject to legal obligations.

Your Rights

You have the right to:

• Access data we hold
• Request correction or updating of data
• Request deletion, where legally permissible
• Withdraw consent for non-essential processing
• Lodge complaints with a supervisory authority

To exercise your rights, contact our DPO (Data Protection Officer) or Principal office.

Children's Data

For student data (minors), we obtain consent from parents/guardians before collection and processing. We do not market to children, and any media capture is subject to consent from guardian(s).

Cookies & Tracking

Our website may use cookies to enable functionality, track analytics, and improve user experience. You can manage cookie settings via your browser.

Third-Party Links

Our website may link to external sites. We're not responsible for their privacy practices.

Changes to This Policy

We may update this policy. Major changes will be communicated via school notices or email. The "Effective Date" will be updated accordingly.

Technical Data for App Maintenance and Stability

To ensure the security, reliability, and continuous improvement of the Alagar Public School mobile application, we automatically collect specific non-personal diagnostic data. This data is collected and used solely for technical purposes, such as debugging and crash reporting.

Data Collected and Purpose:

Crash Data: Diagnostic logs, app usage data at the time of a crash, and performance information.

Purpose:

To identify and fix technical issues, monitor app performance, and improve stability.

Device Identifiers (Device ID):

A non-personal, unique identifier assigned to your device.

Purpose:

Used solely for crash reporting to ensure accuracy in tracking crashes and performance issues.

System Diagnostics:

The app accesses system boot time information to calculate accurate timestamps for in-app events (e.g., when a crash occurs) for precise diagnostic logging. This information is used strictly for internal diagnostics.

Data Sharing:

This technical diagnostic data is processed by our service providers (e.g., Firebase Crashlytics) exclusively for the purpose of app maintenance and support. This data is never used for advertising, tracking, or any purpose unrelated to the app's functionality and security.

Contact & Grievance

Questions or data requests should be directed to: